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What’s the most dreadful (or wonderful) experience youve ever had as a customer?

My most dreadful experience as a customer was when I had to call our electric company a while back. The woman I spoke to was rude, condescending, and ignorant. To top it off, she thought that she was funny. Cracking jokes at my expense. Normally not something that bothers me as I can take a large amount of shit before I snap. But this woman got under my skin.

So, heres what happened. I had to call APS (our electric provider) for some reason or another which I cant remember now. Im pretty sure that it was so I could check on our bill. At some point in the conversation I asked if APS had law enforcement discounts. The woman I was speaking with said yes and proceeded to ask me what department my husband was with. I told her and thought that was that. She then asked me what type of law enforcement that was. I said Corrections. There was a slight pause on her end followed by laughing. Flat out laughing. I asked her what was so damn funny and her reply was, “You’re a COW, you know, Corrections Officers Wife. Get it?”

Yes I get it you dumb bitch! Why do people have to look down on the field of Corrections? That gets under my skin like nothing else. Just because our men and women in Corrections aren’t patrolling a beat doesn’t mean that they aren’t important or a lesser form of law enforcement. They walk into their respective prisons or jails usually with nothing but their wits and training. They keep the monsters in so we on the outside can be safe and go about our lives with no worries.

I’m going to stop there before I go into a massive rant. But that my dear readers is one of the most dreadful experiences that I have had as a customer.

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